New TripAdvisor feature aims to flag sexual assault concerns

New TripAdvisor feature aims to flag sexual assault concerns

New TripAdvisor feature aims to flag sexual assault concerns

"TripAdvisor has been made aware of recent media reports or events concerning this property which may not be reflected in reviews found on this listing".

TripAdvisor has now started marking hotels and resorts that have recently been involved in acts of violence and causes for safety concern, according to The New York Times.

Decisions to add or remove a badge will be made by an employee committee.

"Accordingly, you may wish to perform additional research for information about this property when making your travel plans".


She said TripAdvisor had initially refused to post a review in which she claimed she described the incident. "We do believe the first version of this badge is created to be a catalyst for consumers to do additional research outside of TripAdvisor if our reviews may not readily communicate issues related to health, safety and/or discrimination issues, and spur a traveler to do a keyword search in TripAdvisor reviews".

The three resorts flagged by TripAdvisor are the Grand Velas Riviera Maya, the Iberostar Paraiso Maya and the Iberostar Paraiso Lindo.

Last week, it emerged that a mother of two had been fighting for seven years to have her TripAdvisor posts reinstated after she claimed she was raped at a resort by a security guard. "'No, we're not going to call the police, ma'am, '" she recalled in her conversation with the outlet.

A TripAdivisor spokesman said in a statement last week: 'We apologize to the sexual assault victim, reported on in the article, who had her forum post removed 7 years ago on TripAdvisor. That language may change in the future, but for now the badge is meant to be a warning sign to customers to encourage them to do additional research, Hoyt said. The app said the badges can be applied to any properties or businesses that have been or will be reviewed. Destinations will be marked for up to 3 months before needing a new review unless TripAdvisor extends it. Now, the website has incorporated changes in an effort to be more clear "about the reasons [a deleted] review doesn't meet guidelines and what part of it is in violation". Most of the people Journal Sentinel interviewed were told that their reviews were removed, because they were merely "hearsay" despite posting about what happened to them personally.

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